Returns & Exchanges

At Ygwigs, we want you to be completely satisfied with your purchase. If you are not happy with your hair piece, you may return or exchange it within 15 days of delivery provided it is in its original, unaltered condition.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team at [email protected] with your order number and photos of the item to receive a Return Authorization.

• 2.
  Prepare the Package

  Ensure the wig is unworn, uncut, and in its original packaging with all tags attached before securely sealing it for shipment.

• 3.
  Ship the Item

  Send your package to the provided return address using a trackable shipping service and share the tracking number with our team.

• 4.
  Inspection and Refund

  Once our quality control team verifies the item's condition, your refund or exchange will be processed within 3-5 business days.